Terms & Conditions

Last updated: Oct 22, 2026

These terms apply to the Blue Desk Services website and to the virtual administrative and bookkeeping services Blue Desk Services provides. By using this website or our services, you agree to these terms.

1. Our services

Blue Desk Services provides virtual administrative support and light bookkeeping for trade and home service businesses. This includes email and calendar management, scheduling, invoicing, data entry, customer follow-ups, and QuickBooks transaction entry.

We do not provide accounting, tax, legal, or financial advice. For tax filing, audits, or financial planning, please consult a qualified accountant or advisor.

2. Packages and hours

Our monthly packages include a set number of support hours. We can adjust the tasks within each package to fit your business, as long as they stay within your chosen hours.

  • Unused hours do not carry over to the next month.

  • Additional hours beyond your package are billed at CA$30 per hour, with your approval first.

3. Service agreement

Before work begins, you will receive a written proposal and service agreement describing the tasks, deliverables, and timeline. If anything in that agreement differs from these terms, the signed agreement applies.

4. Payment

  • Packages are billed monthly in advance, in Canadian dollars.

  • Invoices are due within 5 days of the invoice date.

  • Applicable taxes, such as HST, are added to the package price.

  • Late payments may pause services until the account is up to date.

5. Cancellation

Either party may end the service with 30 days' written notice. You will be billed for any work completed up to the end of the notice period.

6. Your responsibilities

To do the work well, we rely on you to provide accurate information, respond promptly, and provide access to the tools and accounts needed for your tasks. We are not responsible for delays or errors caused by incomplete or incorrect information.

7. Confidentiality

We keep your business information, client details, and financial records confidential. We only use them to provide our services and never share them without your permission, unless required by law.

8. Limitation of liability

We take care in all our work, but we are not liable for indirect losses, lost profits, or business decisions made based on our work. Our total liability is limited to the fees you paid for the month in which the issue occurred.

9. Use of this website

The content on this website, including text, images, and logos, belongs to Blue Desk Services or is used with permission. You may not copy or reuse it without written permission.

10. Changes to these terms

We may update these terms from time to time. The "last updated" date at the top shows when we last changed them.

11. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

12. Contact

Questions about these terms? Reach us through the contact form on our website.