Privacy Policy

Last updated: Oct 22, 2026

Blue Desk Services respects your privacy. This policy explains what personal information we collect, how we use it, and how we protect it, in line with Canada's privacy law (PIPEDA).

1. What we collect

  • Through our contact form: your name, email address, phone number (optional), the services you're interested in, and any details you share about your business.

  • As a client: business information needed to provide your services, such as customer contacts, invoices, schedules, and bookkeeping records.

  • Through our website: basic, non-identifying information like browser type and pages visited, collected through cookies by our website platform.

2. How we use it

We use your information only to:

  • Respond to your inquiry and book your consultation

  • Provide, manage, and bill for our services

  • Communicate with you about your account

  • Improve our website

We never sell, rent, or trade your personal information.

3. Consent

By submitting our contact form or becoming a client, you consent to us collecting and using your information as described here. You can withdraw your consent at any time by contacting us, although this may limit the services we can provide.

4. Sharing your information

We only share information with trusted service providers that help us run the business, such as Squarespace (website hosting), [QuickBooks] (bookkeeping), and [email/calendar provider]. These providers may store information outside Canada and are required to protect it. We may also disclose information if required by law.

5. How we protect it

We use password-protected accounts, secure software, and limited access to keep your information safe. Only Blue Desk Services handles your records.

6. How long we keep it

We keep personal information only as long as needed for the purposes above, or as required by law (for example, financial records). We delete inquiries that don't become clients after 12 months.

7. Your rights

You can ask to see the personal information we hold about you, correct it or have it deleted, subject to any legal requirements. To make a request, contact us through our contact form.

8. Cookies

Our website uses cookies through Squarespace to make the site work and to understand how visitors use it. You can turn off cookies in your browser settings, though some parts of the site may not work as well.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when we last changed it.

10. Contact

Questions or concerns about your privacy? Reach us through the contact form on our website.